Of course, it may happen that the product is damaged during installation or use. If the product is scratched or stained or even if a piece is chipped off, it can be repaired. You can even do the repair yourself by ordering a repair kit.
All you have to do is tell us the batch number of the product (see the label on the bottom of the countertop).
The following photographs show you step-by-step how to do any necessary repairs yourself.
Mix the required quantity of topcoat (coloured) with 2% (colourless) hardener (e.g. 5 ml of topcoat + 2 drops of hardener) in a metal or stone recipient or a spoon.
Cover the sanded edge with the topcoat.
Cover the corner with masking tape to create a “pocket”.
Fill the pocket to excess with the remaining topcoat.
Allow the topcoat to harden for 12 hours at ambient temperature (between 15°C and 20°C). Do not remove the masking tape yet.
Carefully remove the masking tape after 12 hours.
We recommend you use a small wooden block or an abrasive pad with sandpaper around it. This will prevent you from scoring the surface as you are sanding it.
Start with 600 grit waterproof sandpaper, wet the surface and sand the topcoat using circular movements until almost flush with the surface. Add water from time to time.
Next, using 1200 grit waterproof sandpaper rub the topcoat flush with the surface.
Always sand using circular movements and use plenty of water.
After sanding, dry the surface. Apply any excess polishing agent and rub it in with a soft cloth using circular movements until the gloss finish is restored.
If necessary, this operation can be repeated several times.
Sand the edges of the damaged area obliquely, then dust and degrease (with acetone).